Card rewards

How do I track my points balance?

On Rewards, open All cards and choose Points. Each loyalty program has one balance built from the points your purchases earned. Record redemptions and transfers as you make them, and enter the balance your app shows to keep it exact.

Updated Oct 17, 2026

Your points balance lives with the loyalty program, not the card. If two of your cards earn the same points, they fill one balance together.

Go to Rewards, choose All cards, then Points. With only one card, Points is one of that card's sections. A points card's Overview also shows its Points balance, with Record a redemption and See points history.

What's in your balance

  • Points from purchases that have posted. Pending purchases count once they post.
  • Bonuses and credits you recorded on a card, like a welcome bonus that posted.
  • Points you received, and transfers in from another program you track.
  • Less redemptions and transfers out that you recorded.

Each program also shows what the balance is worth at your point value, totals for all time, and a chart of the balance over time once there are a few months to show.

Record what you do with your points

  1. Choose what happened

    Under the program, choose Record a redemption, Record a transfer, Points received or Enter my balance.

  2. Enter the points and the date

    Type how many points and the day it happened.

  3. Add the details

    For a redemption, choose what it was for, such as Travel booked with points, Statement credit or Gift card, and optionally what it got you in dollars. For a transfer, pick the partner program from the list (its ratio is shown) or choose Another program and type its name.

  4. Save it

    Choose Save. Your balance changes from that date on.

For a transfer, leave Points that arrived empty to use the partner's ratio, or type the real figure if there was a bonus. If the partner is a program you track, it gains those points.

See what your points really got you

When you add what a redemption got you, we show its value per point. Across your redemptions, the program shows what your points were really worth, and offers to use that figure as your point value.

History

Each program's History lists what purchases earned each month and everything you recorded. Tap a recorded entry to change it or choose Remove; you can undo a removal right after.

If more points went out than we saw come in, usually because some were earned before our history starts, the program says so. Enter your balance to set it straight.

Frequently Asked Questions

No. Bank connections don't share points balances with us. Your balance comes from your purchases plus what you record, and entering your app's balance keeps it exact.

Only once you record it as posted. On the card's Overview, the Welcome bonus section lets you record what landed on your statement.

Cash back goes straight to your card, so there's no balance to keep. Points lists only points programs.

Was this helpful?

Related answers

Still need help?

Our team answers every request, usually within 1–2 business days.

Contact support