Privacy, security and settings

How does Finly Money keep my data safe?

Connections are read-only and go through Plaid, Flinks or SnapTrade, so your bank password never reaches us and nobody can move money. Connection keys are stored encrypted, statement files are deleted once read, and you can disconnect or delete your data any time.

Updated Nov 2, 2026

Finly Money holds information about your money, so we keep access narrow and put you in control of it. Here's what that means in practice.

Read-only connections

  • Banks connect through Plaid or Flinks, secure services used by many Canadian finance apps. Brokerages connect through SnapTrade or Plaid.
  • Connections are read-only. We receive balances and transactions, and holdings for investment accounts. Nobody can move money, make a payment or place a trade through them.
  • You choose which accounts to share when you connect. See choosing which accounts to share.

What we never keep

  • Your bank password. You sign in on Plaid's or Flinks' screen, or on your bank's own page. Your password goes there, never to Finly Money.
  • Your statement files. We read each statement you upload, then delete the file. Only the transactions stay.

The access keys that let us read your connected accounts are stored encrypted.

Who can see your data

Who

What they can see

You

Everything you bring into Finly Money.

Your partner, on Thrive Duo

Only what you choose to share. Nothing is shared until you turn it on. See choosing what to share.

Finn, our AI assistant

Only your own data, plus anything a partner has shared with you. See what Finn can see.

Our support team

Counts and statuses, like how many accounts you have and whether a connection is working. Not your amounts, merchants or account numbers.

Protect your sign-in and your screen

Turn on two-step verification so a stolen password alone can't get into your account. When you change your password, you're signed out on your other devices.

If someone might see your screen, privacy mode blurs your amounts, merchants and account names.

You stay in control

Frequently Asked Questions

No. Connections are read-only. We can see balances and transactions, never move money or trade.

No. It goes to Plaid, Flinks or your bank, never to us.

Your data is kept. See what happens when your plan ends.

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Our team answers every request, usually within 1–2 business days.

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