Finn is included with Thrive and Thrive Duo. Each person has a daily limit and a monthly allowance, and texts have a few limits of their own.
Limit | How much | When it starts over |
|---|---|---|
Answers a day | 40, in the app and by text together | Over a rolling 24 hours: each answer frees up 24 hours after you asked |
Monthly allowance | Shown as about how many questions are left once you've used most of it | The 1st of each month |
Text replies | 20 a day and 150 a month | Over a rolling 24 hours, and on the 1st of each month |
The monthly allowance isn't a fixed number of questions. A quick question, like a single total, uses less of it than one where Finn has to dig through several parts of your finances.
An answer that fails with an error doesn't count toward any of these limits. An answer you stop partway still does.
When you're getting close
Once you've used most of the month's allowance, a line under the question box tells you roughly what's left, for example About 15 questions left this month.
When you reach a limit
- The daily limit: Finn tells you when more questions free up, for example in about 2 hours.
- The monthly allowance: Finn takes a break until the 1st of next month. Everything else in Finly Money keeps working.
- Text limits: Finn tells you by text, and you can keep going in the app.
A few smaller limits
- Finn answers one question at a time. Wait for the answer, or stop it, before sending the next.
- If you send a lot of questions within a minute, Finn asks you to give it a moment.
- A question can be up to 4,000 characters long. A counter appears as you get close.
Texting Finn
Each text answer is one or two texts. Questions you text count toward the same daily answers and monthly allowance as the app, as well as the text limits. To see what's left, go to Profile and look under Your limits in Text messages. See how to text Finn.