Leaving or closing a household never deletes anyone's accounts or transactions. It ends sharing, and the partner is no longer covered by Thrive Duo.
If you're the partner: leave
Open the Household tab
Go to Household in Settings. On a phone, tap More, then Settings.
Choose Leave the household
It's at the foot of the Members section.
Confirm with Leave
Your accounts and transactions stay exactly as they are, and your partner can no longer see them.
If you pay: remove your partner
Open the Household tab
Your partner is listed under Members.
Open the menu beside their name
Choose the ⋯ button, then Remove Alex from the household (with your partner's name).
Confirm with Remove
They keep every account and transaction of their own, and we email them to let them know. You can invite someone else afterwards.
If you pay: close the household
Open the Household tab
Scroll to the Members section.
Choose Close the household
It's at the foot of the Members section.
Confirm
Choose Close the household again in the window that opens. Your partner's seat is released and any open invitation is withdrawn. You both keep your own data and stop seeing each other's.
What changes and what stays
What happens | What changes | What stays |
|---|---|---|
The partner leaves | Sharing ends; Thrive Duo no longer covers the partner | Both people's accounts, transactions and settings, and the payer's plan |
The payer removes the partner | Sharing ends; Thrive Duo no longer covers the partner | Both people's accounts, transactions and settings, and the payer's plan |
The payer closes the household | The household ends; any open invitation is withdrawn | Both people's data, and the payer's Thrive Duo plan |
Thrive Duo ends, or the payer moves to another plan | The household pauses: household views turn off and the partner's access is on hold | Everything. The household comes back when Thrive Duo is active again |
If Thrive Duo ends
If the person who pays cancels Thrive Duo or moves to another plan, the household pauses when that change takes effect. The cancel flow warns them first that their partner loses their seat.
While the household is paused, the partner's access is on hold until Thrive Duo is active again, or until they pick a plan of their own. Their data is untouched; see what happens when a plan ends.