Canadian Imperial Bank of Commerce (CIBC) vs Desjardins Group

A side-by-side comparison of ratings, customer experience, products, fees, and pros & cons to help you choose the right bank.

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CIBC

Canadian Imperial Bank of Commerce (CIBC)

4.1

Open accountRead full review
Desjardins

Desjardins Group

4.0

Open accountRead full review

Canadian Imperial Bank of Commerce (CIBC) edges ahead on our overall rating (4.1 vs 4.0), but the right pick depends on which products and fees matter most to you.

Overview

Known as CIBC, the Canadian Imperial Bank of Commerce sits among the biggest banks in Canada. Customers seeking full-service banking can access a range of banking, borrowing and investing options. Its product lineup is comparable to the other major banks, though some of its savings rates and fees are less competitive.


CIBC’s banking includes accounts for students, seniors, foreign workers, and newcomers to Canada. The CIBC Smart Account is one of its core everyday banking products and comes with a monthly fee rebate when customers maintain the minimum balance. While it may appeal to those who qualify, other customers might find more value elsewhere.


The bank has a wide selection of credit cards including those for cash back, travel, Aeroplan, Aventura and Costco. Its borrowing options are also comprehensive including mortgages, personal loans, lines of credit and home equity borrowing. CIBC’s product lineup as well as its highly rated online and mobile banking tools make the bank a well-rounded choice for Canadians looking to build a banking relationship with a single institution.

Desjardins Group, or Desjardins for short, markets itself as “the largest cooperative financial group in Canada.” The organization offers its members a broad range of financial services including everyday banking, savings, credit cards, mortgages, loans, insurance, and wealth management. Its strongest physical presence is in Quebec and Ontario, where it has 189 caisses and branches as well as 1,260 ATMs.


Providing a full suite of banking products, Desjardins allows members to choose from banking packages ranging from the Basic Plan to the Unlimited Plus Plan. Fee waivers are also available. Desjardins has non-registered savings accounts, credit cards, borrowing products and investment services. Its account fees compare reasonably well with those of the biggest banks in Canada, though its overall fees and savings rates fall short of what customers can find at online banks and fintechs.


Desjardins has several credit cards including those with a cash back option and rewards through its BONUSDOLLARS program. While the rewards platform does not carry the same national recognition as those of the big banks, it still gives members a way to earn rewards across eligible products.


As it provides access to an array of lending options as well as a full-service brokerage and private wealth management, Desjardins delivers more depth than many smaller credit unions or digital banks. Its regional concentration, however, makes it less convenient for Canadians who live outside of these areas. Those within the core markets may find Desjardins to be a strong full-service alternative to the major banks.

Overall rating

4.1

4.0

Customer experience

3.1

3.1

Best for

CIBC is best for Canadians looking for a traditional banking experience with a broad range of products. It may be especially appealing for customers who value a strong mobile banking experience but still want the option to visit a branch when needed.

Desjardins is best for Canadians who want full-service banking through a cooperative financial institution. It is particularly useful for those in Quebec or Ontario where there is the largest branch and ATM presence.

Pros & cons

Pros

  • Broad product lineup for both banking and investing options as well as borrowing

  • Strong credit card selection

  • Fee rebates available for eligible accounts

  • Highly rated mobile banking tools

  • Access to US dollar and cross-border banking


Cons

  • Monthly account fees are high for customers who do not qualify for fee rebates

  • Lower relative savings rates compared to many online banks

  • Mixed customer reviews surrounding service wait times and issue resolution

  • Few no-fee banking options

Pros

  • Cooperative structure can appeal to those who prefer a member-focused financial institution

  • Broad lineup of products

  • Strong reputation as Canada’s largest cooperative financial group

  • Competitive chequing-account fee waivers compared with many of the Big Six Banks

  • Strong branch and ATM presence in Quebec with additional access in Ontario

  • Supports both a full-service brokerage and an online brokerage

  • BONUSDOLLARS program provides eligible credit cardholders a way to earn and redeem rewards


Cons

  • Branch and ATM network is highly concentrated in Quebec and Ontario

  • Savings rates may be below those of online banks and fintechs

  • Rewards ecosystem is less comprehensive than those from the larger banks

  • Premium account packages have fewer perks than some of the alternative options at the Big Six banks

  • Not the lowest-cost option for those who want no-fee digital banking

Top chequing accounts

Welcome Bonus

Bundle to earn up to $850†,‡ in value


Regular Interest

Up to 0%


Monthly Fee

$16.95 (waivable)


Account Type

Chequing • Personal

Get up to $850†,‡ in value


Step 1: Open a CIBC Smart Account and set up one recurring direct deposit for a minimum of $500 within two months. The direct deposit should be from your employer, the government or a pension.


Step 2: Get $500 with your Smart Account plus as much as $350 with a CIBC Dividend Visa Infinite Card with qualifying actions†,‡ Earn 10% cashback in an amount up to $200 on net purchases of up to $2,000‡. Earn $50 in a cashback bonus by setting up your first pre-authorized payment.

  • Tiered banking depending on your eligible CIBC balance
  • Fee waiver for up to 3 accounts depending on your tier1,2
  • Unlimited transactions5
  • No fee for Interac e-Transfers6
  • Annual fee credit card rebate for higher tiers
  • US ATMs within the Plus™ or Visa™ network: $3 + 2.5%
  • US ATM network charge outside of the Plus™ or Visa™ network: $5 + 2.5%
  • Rebate on one or more non-CIBC ATM withdrawal fee each month depending on your tier8,9

Account fees

Monthly fee

$16.95

eStatement

Included

ATM fees

Own network

$0

Canadian ATMs

$2

International

$5

Welcome Bonus

N/A


Regular Interest

Up to 0%


Monthly Fee

$4


Account Type

Chequing • Personal

  • 18 transactions1, 2 included per month with an additional charge of $1.25 thereafter
  • No fee for Interac e-Transfers2
  • Receive alerts with CIBC Smart Balance Alert™, 4 
  • US ATMs within the Plus™ or Visa™ network: $3 + 2.5%
  • Outside Canada and the Plus™ or Visa™  ATM network: $5 + 2.5%

Account fees

Monthly fee

$4

eStatement

Included

ATM fees

Own network

$0

Canadian ATMs

$2

International

$5

Welcome Bonus

N/A


Monthly Fee

$15.95 (waivable)


Account Type

Chequing • Personal

  • Monthly fee of $15.95 (waived with a $4,000 minimum balance)
  • No ATM fees with the AccuLink® network
  • Eligible for member dividends3
  • Unlimited transactions through AccèsD, an ATM 2 or teller
  • $1.50 cost for Interac® e-Transfers 

Account fees

Monthly fee

$15.95

eStatement

Included

Welcome Bonus

N/A


Monthly Fee

$23.95 (waivable)


Account Type

Chequing • Personal

  • Monthly fee of $23.95 (waived with a $5,000 minimum balance)
  • No cost for ATM transactions in the AccuLink® network
  • Member dividend3 eligibility
  • No limit on transactions through AccèsD, ATM 2, cheque, or teller
  • No charge for Interac® e-Transfers

Account fees

Monthly fee

$23.95

eStatement

Included

Top savings account

Welcome Bonus

N/A


Regular Interest

Up to 0.6%


Monthly Fee

$0

  • Earn regular interest1 on your entire balance plus Smart Interest if you save at least $200 during the month2  
  • No monthly fee
  • $5 fee per transaction3 including debit purchases and withdrawals at CIBC
  • US ATMs within the Plus™ or Visa™ network: $3 + 2.5%
  • Outside Canada and the Plus™ or Visa™  ATM network: $5 + 2.5%

Desjardins Group has no savings account listed.

Top credit card

Welcome Bonus

Balance transfer 0% interest for up to 10 months with a 1% transfer fee‡

Rewards Rate

No Rewards

Annual Fee

$29 $0

Interest Rates

13.99% / 13.99%

RECOMMENDED CREDIT SCORE

300
Poor
560
Fair
660⁎
Good
725⁎
Very Good
760⁎
Excellent
⁎Estimates based on Equifax scoring

4/5

A nice low rate card for everyday spending.

Pros


  • Low interest rates
  • Balance transfer welcome bonus

Cons


  • No rewards
  • Missing standard coverage categories

Rewards

No rewards earned on this card

Insurance

Coverage

  • heart lock

    Common Carrier Travel Accident Insurance

    $100,000

Benefits

Details

  • gas station

    Gas Discount†

    Save up to 10 cents per litre on gas at participating Pioneer, Fas Gas, Ultramar and Chevron gas stations with CIBC and Journie Rewards.
  • discount

    Discount††

    Free Skip+ membership, welcome voucher, and monthly voucher available. Conditions apply.

Eligibility

  • Credit Score

    Good
  • Annual Income

    $15,000 household

Welcome Bonus

N/A

Rewards Rate

No Rewards

Annual Fee

$0

Interest Rates

10.9% - 19.9 / 12.9%

RECOMMENDED CREDIT SCORE

300
Poor
560
Fair
660⁎
Good
725⁎
Very Good
760⁎
Excellent
⁎Estimates based on Equifax scoring

4/5

If you plan to carry a balance on your credit card, this is one of the best no-fee, low-interest-rate credit cards in Canada. However, outside of this specific use case, the card doesn't offer many additional benefits.

Pros


  • No annual fee
  • Low interest rates
  • Comprehensive insurance

Cons


  • No rewards
  • No benefits
  • Short travel coverage

Rewards

No rewards earned on this card

Insurance

Coverage

  • travel accident medical

    Travel Medical Insurance (64 & under)

    $5M/insured up to 3 days, under 75 years old
  • cancel airplane

    Trip Cancellation

    $500 per person for trips up to 3 days
  • pause

    Trip Interruption

    $1,000 per person for trips up to 3 days
  • hourglass timer

    Baggage Delay

    $500 per person after 6 hours delay for trips up to 3 days
  • lost baggage

    Lost or Stolen Baggage

    $500 per person for trips up to 3 days
  • heart lock

    Common Carrier Travel Accident Insurance

    $10,000 per person for trips up to 3 days
  • mobile device insurance

    Mobile Device Insurance

    $1,000
  • purchase protection

    Purchase Protection

    90 days
  • extended warranty

    Extended Warranty

    Doubled up to 1 year

Eligibility

  • Credit Score

    Good
  • Annual Income

    N/A


Compare CIBC with other banks


Compare Desjardins with other banks